At Vital Supplements, our goal is to offer you the best shipping options, no matter where you live. The time frame for order delivery is divided into two parts:
* Processing time: Includes order verification, quality control, packaging, and transit to the post office/courier service for shipping. We strive to keep our processing time to a minimum to get your order to you as quickly as possible. Typically, orders are processed by the following business day. Orders placed over the weekend are processed and ready for shipping the following Monday.
* Shipping time: This refers to the time it takes for your order to reach your destination once it's dropped off at the post office/courier service.
Shipping time in the United States takes an average of 3-4 days with USPS First-Class Package Service. If you need to receive your order faster; please contact us directly and we will be happy to assist however we can.
Our commitment to you is that we are 100% transparent with shipping costs. We keep the shipping cost as low as possible and, through our logistics partner, select the best and most reliable carriers available to ensure your order arrives on time. We offer both Express and Standard international shipping. Delivery time varies depending on the carrier, service level, and shipping address. Generally speaking, it takes between 1-5 days for Express shipments to arrive. Standard shipments typically take between 6-14 business days to arrive. These time ranges do not include any delivery delays due to customs clearance; however, most shipments make it through customs without delays.
Duties, taxes (tariffs), and fees are included in your shipping cost, and we fully guarantee the total presented at checkout. By paying duties and taxes at check out, your order will be expedited at customs, and you will not be charged any additional fees upon delivery. In a few instances, we may ask that duties and taxes be paid upon delivery. However, this is not common.
We are unable to ship to Afghanistan, Cuba, Iran, North Korea, Russia, Somalia, Sudan, or Syria.
We will not split an order into multiple shipments. If you want your order to come in two or more boxes, please place separate orders.